Reviews

1/17/2020 Antoinette Mendez I am really pleased with the completed work. Dave explained to me why my car stopped working and what needed to be done to get it working again. Having 258,000 miles on my car something was bound to break and I am really glad Preferred Automotive was there to take care of me.
8/9/2019 Janet Yowell Good, honest, professional place of business.
7/15/2019 Jessica Garcia First time there and they came up with a bunch of items that needed to be fixed. They said they were going to send me the quote to see how much it was going to cost but I never received anything. One of things that needed to fix are my breaks. I took my car to another place and they told me my breaks were still good. So yeah not sure if they are really trustworthy.
6/25/2019 Gina Steengrafe Awesome job but expensive for an oil change,
5/2/2019 Robyn Marshall Always a pleasure to take our vehicles to Preferred, amazing people, helpful and courteous every time 👍🏼. Always make time for us when we need them!
5/1/2019 David Rose the office staff is THE BEST.
4/9/2019 Laura Case I love the service and the people here. Always helpful!!!
1/11/2019 Shih-Ying Huang We were guessing spark plug issue that caused my 2010 Honda Accord V6 engine excessive vibration before went to the shop. Since we were on a urgent trip back to Los Angeles, we did not have flexibility to choose what shop was reasonable in charging. The charge came out to be $500 dollars for replacing 6 spark pugs, which could be done in an hour. Very surprised and jaw dropping. I should not ignored the tow truck driver who warned me that this Preferred Automotive is vey expensive. Unfortunately I did not take his words....
1/11/2019 Shih-Ying Huang Very pricy repair. Disappointed.
8/31/2018 Mike Porras Customer Service at front reception could be little more to make me feel like they wanted my business. I had my truck serviced but doubt if I will be back in future.. probably go back to Ford dealer service
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