Gilroy Auto Repair

As always Dave took good care of me.

My 2012 Escalade just experienced a major lifter/cam failure. Apparently, a known GM issue. Dave certainly sensed my total shock. He completely explained the issue and the needed repair in a very calming tone. The complete repair was done in a timely manner, and the vehicle even delivered to my home. Dave and crew are the ultimate professionals.

Preferred Automotive is a professional and trust worthy auto repair shop.

A+ service, will definitely be back!

Good people great work.

A great local business that deserves everyone's support. Even when there is no COVID-19 situation, the management and employees are enthusiastic and efficient.

This is not my first visit to Preferred Automotive. When I first move to Gilroy my neighbor saw my cars (I love European Cars) and I asked him if he could recommend a good shop. He did not hesitate when he said Preferred. Although they work on all types of cars, it is hard to find a shop that really knows German Cars. I have received nothing but great service at a fair price from preferred, and will use preferred for all of my car service needs.

Always a team of professionals and ready to help

Preferred Automotive office employees are courtesous and friendly but communication with customer to keep them informed of status of service is lacking.

I am really pleased with the completed work. Dave explained to me why my car stopped working and what needed to be done to get it working again. Having 258,000 miles on my car something was bound to break and I am really glad Preferred Automotive was there to take care of me.