4.5

Excellent service & very knowledgeable. Also appreciate the shuttle service.

5

a top notch organization. Cleanest shop I have ever seen.

4.5

You would have received 5 stars, however, I did not receive a hug from the owner. As for Sarah, she's outstanding!!!!

I'll be sure to have a talk with the owner about your experience - or lack thereof. Ommiting hugs for our VIP customers will not be tolerated. Thank you for your feedback.

- Preferred Automotive
5

The folks at Preferred were very friendly, conscientious, affordable and efficient. I highly recommend them and plan to use their services in the future.

4

Honest and reasonable.

5

My Lexus is back on the road and running fine thanks to their excellent mechanics.

5

Fast and friendly service

5

When I moved to Gilroy from San Jose it was important that I locate an auto repair shop that I could trust and depend on to do a good job of taking care of my two cars and the van I use for my business. “Trust” is everything to me. I need to feel confident that when I take my vehicles to an auto repair shop, that the company will not pad the bill or have me pay for services that are unnecessary just to jack up the price of parts, repairs and service time fees. I can say with confidence that Preferred Automotive is a company that you can trust to do a good job for a fair and reasonable price. My 5 years of experience dealing with them has proved that beyond any doubt. The owner is caring, very knowledgeable and is surrounded by an excellent group of support personnel and mechanics. I recommend giving them a try the next time you have a vehicle in need of repair or service.

5

Very friendly. Knowledgeable and kept you informed of any changes to the original estimate.

5

Very trustworthy............ Extremely satisfied!