Excellent customer service!
I did have an unsatisfactory experience at Preferred Automotive, but since the company made amends and resolved the issue, I do not wish to post a review at this time. Please see my personal comment below...
I was impressed by everyone at Preferred Automotive. Nice people, competitive prices, and most importantly no upsell. I especially liked the courtesy check of the vehicle for any other issues. I'll be doing more business with them.
Job Well Done! Sarah does and oustanding job both on the phone and in person!
I always like going here, Dave is a good guy and his female sidekick is a treat!
the service writer was outstanding! She listened to my concerns and maintained communications with me while my car was in the shop. My car was ready when promised.
Dave and team does a great job, and will work with the customer to satisfy their needs. Very attentive! Joe Green (8/1/2013)
Top notch service and crea. Had to special order parts for my 67 nova when it had a hole in the oil pan. Recommended some other items to be repaired at the same time. Highly recommend this shop for all your service needs.
Passing through Gilroy and had some serious car troubles. Everyone at Preferred did an excellent job and got us on our way. And, on a Friday afternoon.
Our top priority is the health and safety of our customers and employees. With everything that's going on, we wanted you to know we are here to help. Our team will pick up and deliver your vehicle this week for service. During these times we are working to keep everyone busy & support our employees and their families. Here are the changes we have made:
Please give us a call if you have any questions or to schedule your appointment.