5

Excellent

5

the service writer was outstanding! She listened to my concerns and maintained communications with me while my car was in the shop. My car was ready when promised.

5

Dave and team does a great job, and will work with the customer to satisfy their needs. Very attentive! Joe Green (8/1/2013)

5

Top notch service and crea. Had to special order parts for my 67 nova when it had a hole in the oil pan. Recommended some other items to be repaired at the same time. Highly recommend this shop for all your service needs.

5

Passing through Gilroy and had some serious car troubles. Everyone at Preferred did an excellent job and got us on our way. And, on a Friday afternoon.

5

Friendly and fast. Very happy with service every time!

5

Very professional, made the experience pleasant.

5

The team at Preferred helped me avoid a potentially expensive mistake. I was looking to buy a Mercedes from the Gilroy area, which is not where I live. They were easy to work with over the phone in arranging a pre-purchase inspection of the car. Their inspection turned up something that made me decide not to buy the car. Thanks guys, that was a close one!

5

Owner is kind of a weird dude but Sarah behind the counter is hot.

5

Exceptional, honest service as usual!